(4.7 / 5)1500+ Ratings

Kurt Geiger Reviews

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Overall Rating

4.7
9 Reviews
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About Kurt Geiger

Kurtgeiger.com is renowned for its luxury footwear and accessories. The brand offers a wide range of products including scene-stealing sandals, travel-ready bags, and sneakers. Their collections are designed in London, with a focus on style and quality. The website features the Kensington collection, which showcases new styles of designer handbags and footwear. Kurt Geiger also provides care instructions and size guides to assist customers with their purchases. The brand's products are known for their fashion-forward design and craftsmanship, catering to customers seeking high-end fashion items.

Kurt Geiger Pros & Cons

Pros of Kurt Geiger:

  • Quality Products: Kurt Geiger is known for producing beautiful and high-quality products, including genuine leather items that are often described as buttery soft.
  • Versatile Designs: Their products, such as the Kurt Geiger London Princely mules, offer timeless designs that can be dressed up or down, making them versatile for various occasions.
  • Comfortable: Many customers have praised the comfort of Kurt Geiger shoes, noting that they are surprisingly comfortable for standard flat shoes.

Cons of Kurt Geiger:

  • Customer Service Issues: There have been numerous complaints about poor customer service, including difficulties with refunds, no communication, and unresponsive customer service representatives.
  • Delivery Problems: Consumers have reported issues with bad delivery and no communication regarding their orders, leading to frustration and dissatisfaction.
  • High Price Level: The price level of Kurt Geiger products is often considered high by consumers, which may be a significant drawback for some customers.

Overall Rating: Kurt Geiger has a 1.7-star rating based on 33 customer reviews, indicating that consumers are mostly dissatisfied with their experiences.

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Kurt Geiger Customer Reviews (9)

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Cynthia McCumber
Cynthia McCumber
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Aug 9, 2023
Denise Groenhof
Denise Groenhof
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Aug 8, 2023
Honoré Bernard
Honoré Bernard
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Aug 7, 2023
Nicodemo Barraza
Nicodemo Barraza
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Aug 6, 2023
Amélie Provencher
Amélie Provencher
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Aug 6, 2023
Tahmina Doornink
Tahmina Doornink
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Aug 5, 2023
Sergio van Kalsbeek
Sergio van Kalsbeek
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Aug 4, 2023
Tilde Bertelsen
Tilde Bertelsen
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Aug 4, 2023
Ryan Murphy
Ryan Murphy
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Aug 3, 2023

Kurt Geiger Customer’s Q&A

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Kurt Geiger Features and Benefits

Key Features and Benefits of Kurt Geiger:

  1. Kurt Cares Loyalty Program:

    • Earn 1 Kindness Point for every £10 / $10 spent on qualifying purchases.
    • Access exclusive rewards as you accumulate points.
  2. Email Marketing Strategy:

    • Excellent Spam Score: -6.8, indicating low likelihood of being categorized as spam.
    • Effective Subject Lines: Average subject length of 18 characters, which is within the optimal range for better open rates.
  3. E-commerce Platform:

    • Real-Time Monitoring: Utilizes Splunk for real-time insight into machine data to support global websites, ensuring proactive troubleshooting and website performance.
  4. Brand Values:

    • Kindness and Inclusivity: Emphasizes kindness, inclusivity, and creativity in its mission and products.
    • Unique Designs: Offers authentic, distinctive designs built to empower and embolden the community.
  5. Customer Engagement:

    • Omnichannel Customer Engagement: Uses Emarsys, an omnichannel customer engagement platform, to manage various tasks in email marketing.

Kurt Geiger Pricing

Kurt Geiger offers a variety of products at different price points. Here are some key price ranges and specific products:

  • £79 & Under: Products like the Lennox Sneaker (£39) and Lexi Sneaker (£39) are available in this range.
  • £99 & Under: Items such as the Regina Sandal (£99) and Aria Heel (£99) fall within this category.
  • £129 & Under: Products like the Phoebe Wedge Heel (£129) and Pama Heel (£139) are priced here.
  • £149 & Under: The Kensington Slim Cupsole Sneaker (£149) and Small Denim Kensington Camera Bag (£169) are examples.
  • £150 & Over: Items such as the Mayfair Slim Loafer (£175) and Southbank Loafer (£150) are priced above £150.
  • €99 & Under: Products like the Meena Eagle Slide (€99) and Kensington Flat Sandal (€145) are available in this range.
  • €150 & Over: Items such as the Orion Sandal (€150) and Orson Cross Strap Sandal (€195) are priced above €150.

For the most up-to-date pricing, it is recommended to visit the official Kurt Geiger website.

About Kurtgeiger.com Payment Method?

Kurtgeiger.com accepts a variety of payment methods to cater to a global customer base. Customers can make purchases using major credit or debit cards, including Visa, Mastercard, Maestro, and American Express. For added convenience, the site also supports alternative payment options such as PayPal, Amazon Pay, and Apple Pay. It's important to note that American Express cannot be used on international sites, and the payment is only debited from the card at the time of dispatch. Furthermore, Kurt Geiger Gift Cards can be used, but only one can be applied per order, and they cannot be used alongside Klarna payments. The remaining balance must be paid for by debit/credit card. However, certain payment methods are not accepted, including pre-paid credit cards, payment on delivery, email installments, Splashplastic, cheque, bank transfer, or postal orders.

Kurt Geiger FAQs

FAQ

Kurt Geiger Alternatives

Top 10 alternatives to kurtgeiger.com:

  1. Steve Madden: Known for trendy and stylish shoes, Steve Madden offers a wide range of footwear and accessories that are both fashionable and affordable.
  2. Aldo: This global shoe giant provides on-trend designs with high-quality materials, making it a great alternative for stylish shoes and accessories.
  3. Zara: A fashion powerhouse offering a variety of shoes and bags that are always on-trend, Zara is perfect for those looking for chic and stylish options.
  4. Topshop: Known for its stylish shoes and accessories at reasonable prices, Topshop offers a wide variety of styles to choose from.
  5. MANGO: A Spanish fashion brand offering trendy shoes and accessories at affordable prices, Mango is ideal for fashionistas on a budget.
  6. Nine West: A classic American brand with a wide variety of stylish and affordable shoes and accessories.
  7. Dune London: This UK-based brand offers chic and stylish shoes and accessories for both men and women, with top-notch quality.
  8. ASOS: An online fashion retailer with a wide variety of shoes and accessories at affordable prices, ASOS is a great alternative for trendy fashion.
  9. Public Desire: Known for its fashionable and affordable footwear, Public Desire offers a wide range of trendy shoes.
  10. Boohoo: A popular online fashion retailer offering stylish and affordable shoes and accessories, Boohoo is perfect for those looking for on-trend fashion.

These alternatives provide a variety of stylish and affordable options for those looking for fashionable shoes and accessories similar to Kurt Geiger.

FAQ

About Kurtgeiger.com Prices and Cost?

Kurtgeiger.com offers a range of prices to accommodate different budgets, with clearance sales and new season items reflecting a variety of price points. For example, in the clearance section, customers can find deals like 40% off on Odina Block heels, originally priced at $140, now $80, or 60% off on Laney Bow Emb Sneakers, down from $235 to $95. The new season collection includes items such as the Small Southbank Backpack for $165, the Leather Mini Kensington for $215, and the Large Denim Kensington Bag for $285. These prices showcase Kurt Geiger's commitment to offering luxury fashion at accessible price ranges during sales, as well as showcasing the latest trends with their new arrivals.

FAQ

About Kurtgeiger.com Popular Products and Services?

Kurtgeiger.com's popular products and services revolve around their fashion-forward footwear and accessories. Among the bestsellers are the Mini Kensington Drench Bag, Leather Kensington Bag, and Southbank Tote Bag. The Micro Kensington Bags are particularly sought after for their compact size and stylish design. In footwear, the Orson Sandals and Southbank Tag Sneakers stand out as favorites. These products highlight the brand's commitment to quality and trendy designs, catering to a clientele that values both style and substance.

FAQ

Kurtgeiger.com Return Policy?

Kurtgeiger.com offers free returns for orders from the USA. Customers are encouraged to return their full-price unworn items within 30 days of purchase for a full refund. All items must be returned with original packaging and all barcodes and tags. Refunds are processed back to the original method of payment. As for shipping, all orders for delivery to US destinations are shipped from the US and are sent on a fully trackable service via FedEx. The site offers both express and standard delivery services. It's important to note that exchanges are not offered on online orders, and customers wishing to replace an item or get a different size/color will need to place a new order. For international returns, the policy differs as free returns or collection service is not offered at this time, and customers will need to pay for the items to be returned by post back to the UK.

FAQ

What are some popular Kurt Geiger products?

Popular Kurt Geiger products include the Mini Kensington Drench Bag, Leather Kensington Bag, and Southbank Tote Bag. The brand is also known for its Orson Sandals and Southbank Tag Sneakers. For those seeking a blend of style and practicality, the Kensington Camera Bag and Shoreditch Block Knee Boot are among the top picks. The Micro Kensington Bag is another favorite, offering a compact yet chic accessory option. Kurt Geiger's collection is diverse, catering to various tastes with items like the Belgravia Slingback Heel and Laney Sneaker, ensuring there's something for every occasion.

FAQ

Are there any special promotions currently running on Kurtgeiger.com?

Currently, Kurt Geiger is offering a variety of promotions. Customers can enjoy 20% off sitewide with newsletter signup, and there are also deals for 10% off the first order when signing up for Kurt Geiger emails. Additionally, there are savings of up to 65% off on select shoes and bags. Essential workers can benefit from a 20% discount, and students are eligible for a 10% discount. Free shipping and free returns are available as part of the ongoing promotions. For those looking to make the most of these offers, now is a great time to explore the range of products available on Kurt Geiger's website.

FAQ

What are the most popular shoe styles on Kurtgeiger.com?

The most popular shoe styles on Kurtgeiger.com include the Orson Sandals, Southbank Tag Sneakers, and Laney Sneakers. These styles are favored for their combination of fashion-forward design and comfort. The Orson Sandals come in various iterations, including cross strap and crystal embellishments, while the Southbank Tag Sneakers offer a trendy take on casual footwear. The Laney Sneakers are known for their distinctive embellishments, such as stripes and crystals, adding a touch of glamour to the sporty silhouette. These styles represent the blend of luxury and practicality that Kurt Geiger is known for.

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